We carry out regular surveys in which we ask our service users families to share their thoughts of the service we are providing. These are just a few from our survey held in the Autumn.
"All staff members I have found are very caring etc. with my daughter. Very comforting to know that she is in good hands."
"I think Greensleeves is perfect in every way. I am so happy that my brother is looking so at home, in Greensleeves."
"Our family couldn’t ask for a more caring and efficient Manager in Helen. Any problems are resolved asap which we find very helpful."
"I feel happy with the way the home is run. I cannot think of anything I would like to change." Mrs. P.
"Coped very well with Covid. I don’t think you could have done anything better. All good. Unable to visit but kept informed via post and telephone. "
"I feel all the staff should deserve a mention as they have coped and looked after my sister and others under very difficult and unprecedented times. I am very grateful for the feedback that I receive from the caring staff. "
"I think we have been very lucky to have Kristian….. I am grateful for his support throughout this pandemic. I am also grateful and appreciate the support I receive from Becky; nothing ever appears to be too much trouble. "
"We put our trust in Natalie Harding. She’s hard working and easy to talk to"
"I am very happy that my girl is looked after with so much love. "
"I know that if I need to get into contact, I will be supported."